Write better Emails

Start an Email with the "END"

1. Call for action: "Please can you (do) [action yo ask for]"
2. Define a due date: "by [date]"
3. Explain your action after the action happend: "With your agreement, I'll [my actions]"

Continue to Engage the reader in the "START"

1. engage the reader at the start

Finish by writing easy-to-read content

1. make short paras
2. make short sentences
3. user normal language
4. consider a verbal communication before sending a complex email
5. make a clear intro
6. add headings to structure complex or long content

Source: Andy Bounds