Start an Email with the «END»


- Call for action: «Please can you (do) [action yo ask for]»
 - Define a due date: «by [date]»
 - Explain your action after the action happend: «With your agreement, I’ll [my actions]»
 
Continue to Engage the reader in the «START»


engage the reader at the start
Finish by writing easy-to-read content


- make short paras
 - make short sentences
 - user normal language
 - consider a verbal communication before sending a complex email
 - make a clear intro
 - add headings to structure complex or long content
 
Source: Andy Bounds